Contact & Support
Have questions about SmartStops? We're here to help! Reach out to us or check our frequently asked questions below.
Get in Touch
Whether you have a question about using SmartStops, need help with your account, or want to share feedback about your family road trip experience, we'd love to hear from you. Our team of parents understands your needs and typically responds within 24 hours.
App Support
Having trouble with the app? Need help planning your route? Our support team specializes in helping families get the most out of SmartStops.
support@smartstops.app
Business Inquiries
Interested in partnership opportunities, media inquiries, or featuring SmartStops in your publication? We're always open to connecting with family travel advocates.
help@smartstops.app
Get in Touch
Frequently Asked Questions
Find answers to common questions about SmartStops
When will the SmartStops app launch?
SmartStops is now available on iOS and Android — download it from the App Store or Google Play.
What devices will SmartStops support?
SmartStops will be available on both iOS (iPhone) and Android devices. We're designing it mobile-first to ensure the best experience while you're on the road.
How does the park and playground finder work?
We partner with local databases and user reviews to identify family-friendly amenities near gas stations. This includes parks, playgrounds, restaurants, and more.
Is there a limit to how many routes I can plan?
The Starter plan includes 2 trip searches for 7 days (free). For unlimited trips, choose Weekender ($5.99/7 days), Explorer ($12.99/30 days), or Adventurer ($39.99/year).
Interested in Partnering with SmartStops?
We're always looking for partnerships with gas stations, family attractions, and travel-related businesses.
Contact Partnerships Team