Privacy Policy
Last updated December 23, 2025
This Privacy Policy should be read together with our Terms of Service, which govern your use of SmartStops.
1. Information We Collect
SmartStops collects information you provide when you create an account, plan trips, and use our services. This includes your email address, trip preferences, vehicle information, and location data when you use our mapping features.
2. How We Use Your Information
We use your information to provide and improve our trip planning services, including route optimization, finding relevant points of interest, and personalizing your experience. We may also use your information to communicate with you about service updates and support.
3. Location Data
SmartStops uses location services to provide mapping, navigation, and location-based recommendations. Location data may be processed on your device and securely transmitted to our servers and trusted third-party providers as needed to provide routing, mapping, and location-based features. Routing and estimated travel times may incorporate traffic conditions and road information provided by third-party mapping and navigation services. You can disable location services at any time through your device settings, though this may limit certain app functionality.
4. Data Sharing
We do not sell your personal information to third parties. We may share aggregated, non-personally identifiable information for analytics purposes. We work with trusted service providers (such as mapping, analytics, infrastructure, and communications providers) who help us operate our app under strict data protection agreements. This includes platform providers (Apple and Google) who process subscription payments and may have access to certain account information.
5. Data Security
We implement industry-standard security measures to protect your personal information. Your data is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. You can manage your account settings within the app, including permanently deleting your account and all associated data from the Profile screen. You also have the right to opt out of certain data collection and processing activities.
To exercise these rights, contact us through the app's contact form or email us at privacy@smartstops.app.
7. Children's Privacy
SmartStops is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date above. Your continued use of SmartStops after such changes constitutes acceptance of the updated policy.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, United States, consistent with our Terms of Service.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us through the app's contact form or email us at privacy@smartstops.app.